Framework Twelve is committed to protecting your privacy.
1. Information We Collect
We may collect the following information:
-
Name
-
Email address
-
Phone number
-
Address or project details
-
Website usage data
2. How We Collect Information
We collect information when you:
-
Submit an enquiry through our website
-
Contact us by email or phone
-
Use our website (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
-
Respond to enquiries
-
Provide quotations
-
Deliver our services
-
Improve our website and user experience
4. Legal Basis
We process your data under:
-
Legitimate interest (responding to enquiries)
-
Contractual necessity (providing services)
-
Consent (where applicable for marketing)
5. Data Storage
Your data is stored securely and access is limited to those who need it.
We retain data only for as long as necessary to fulfil the purposes outlined above.
6. Third Parties
We may use third-party services such as Google Analytics to understand website usage.
We do not sell or share your personal data with third parties for marketing purposes.
7. Your Rights
You have the right to:
-
Request access to your data
-
Request correction of inaccurate data
-
Request deletion of your data
-
Withdraw consent at any time
8. Cookies
Our website may use cookies to improve user experience and analyse traffic.
You can control cookie settings through your browser.
9. Contact
For any privacy-related enquiries, please contact:
rich@frameworktwelve.co.uk
10. Updates
We may update this policy from time to time. The latest version will always be available on our website.
